Privacy policy

🔐 Privacy Policy

This Privacy Policy describes how Violet Darling (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our online store or purchase our digital products.

Information We Collect

When you visit or make a purchase from our store, we may collect information such as:

Name
Email address
Billing information
Payment information
Shipping address, if collected by our payment provider for billing purposes
IP address
Device and browser information
Information about how you interact with our website

Payment information may be processed by third-party payment providers. We do not need to store your full payment card information ourselves.

How We Use Your Information

We may use your information to:

Process and fulfill digital-product purchases
Provide access to purchased downloads
Send order confirmations and purchase-related emails
Respond to customer support requests
Improve our website and digital products
Prevent fraud and unauthorized transactions
Comply with legal obligations
Send marketing communications when permitted and when you have provided any required consent

Cookies

We may use cookies and similar technologies to:

Keep our website functioning properly
Understand website traffic
Improve your shopping experience
Analyze how visitors use our website
Support advertising or marketing features, where applicable

You can adjust cookie settings through your browser and, where applicable, through available cookie-consent tools.

Third-Party Services

Our store may use third-party services such as:

Shopify
Payment processors
Digital-product delivery services
Analytics services
Email marketing services
Advertising platforms

These services may collect or process information according to their own privacy policies.

Your Information

We take reasonable steps to protect the personal information we collect. However, no online service can guarantee absolute security.

We retain information for as long as reasonably necessary for business, legal, accounting, security, and other legitimate purposes.

Contact

If you have questions about this Privacy Policy or how your information is handled, contact us at:

📧 violetdarlingbusiness@gmail.com

📥 Digital Product Delivery Policy

Thank you for shopping with Violet Darling! Since our products are digital, there is no physical shipping or delivery.

How Digital Delivery Works

After completing your purchase, you will receive access to your digital product through the delivery method provided by our store.

Depending on the product and our delivery system, you may receive:

A download link
An email containing download instructions
Access to the purchased digital file

Please make sure you enter a valid email address at checkout.

Download Issues

If you don't receive your download or your download link isn't working, please contact us at: