🌸 Refund & Returns Policy

Because Violet Darling sells digital products, all purchases are delivered electronically. We do not accept physical returns because no physical products are shipped.

Digital Products

Due to the nature of digital products, we generally do not accept refunds for:

• Change of mind
• Buyer’s remorse
• Accidentally purchasing the wrong product
• Deciding that you no longer want the product
• Failure to read the product description before purchasing
• Compatibility issues when the required file type or software was clearly stated in the listing

Issues With Your Digital Product

If you experience a problem with your purchase, please contact us so we can help.

We may provide a replacement file, corrected file, or refund when appropriate for issues such as:

• The wrong digital product was delivered
• The download link does not work
• The file is corrupted or defective
• A significant error exists in the product
• You were charged for a product but did not receive access to the download

To request help, please contact us within 7 days of your purchase at:

 📧 violetdarlingbusiness@gmail.com

Please include:

• Your full name
• Order number
• Name of the digital product
• Description of the issue
• Screenshot of the issue, if applicable

We will review your request and respond as soon as possible.

If a refund is approved, it will generally be returned to your original payment method. Processing times may vary depending on your payment provider or financial institution.